Better Relationships With Those You Lead

This book provides a practical guide for leaders and managers to help develop a range of skills and practices to improve business performance. The focus of the book is on human interactions, constructive workplace conversations and developing productive working relationships. Nine Reflective Activities and Ten Tools are included to facilitate learning, problem solving, self management (so leaders don't get in their own way!) and how to work effectively with others (even when they may be interpreted as "Difficult"). Five "real workplace case studies" are presented to provide leader/managers with a basic "recipe" to follow to lead and manage a range of workplace situations. These include managing under performing staff, workplace bullying, managing your boss, developing workplace trust and managing the workplace.